Sometimes it just takes a moment of ones time to answer queries or to look into matters. Mosts organisations will take pains to solve and look into problems immediately and will at all costs avoid uncalled for “bad publicity.”
This customer who told us that he has more or less given up hope on Digi as he was given a merry go round (understatement of the year) to lodge the complaint. He was driven to Digi for the Tag line”Always the Smarter Choice.”
audie61 has to agree in someways that Digi has innovative and good packages but when you have problems we think nobody seems willing to give a helping hand. Just looking at this which Digi puts it so convincingly ”At DiGi, your needs are at the centre of everything we do. Whoever you are, wherever you go and whatever your needs may be, we’re there for you!